Recruiting and hiring people with a “mindset for customer service” is George Frandsen’s goal. As senior manager of corporate safety and security for Blue Cross Blue Shield of Florida, he seeks out employees with people skills above all.
Social media such as Twitter and Facebook present a challenge for Beth Brown in her role managing Target’s security and emergency operations center, but not one that she can’t handle. She views it as just another facet of emergency response.
YARMOUTH, Maine—TechSec organizers have announced that Lauren Stover, security director at Miami International Airport, and Ray Davalos, MIA’s building systems director, will deliver a joint keynote address at TechSec 2013.
YARMOUTH, Maine—New user-friendly technology, especially social media, has changed the face of executive protection—positively and negatively, say those in the industry. Accordingly, training methods for newcomers in the field has changed as well.
Martha Entwistle, editor of Security Systems News, talks to Simon Harris about IHS's acquisition of IMS Research and what the deal means for the research company's coverage of the physical security market.