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Tyco Global Accounts: Leveraging cooperation for customers

‘We’re one organization, one enterprise,’ says Renae Leary
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09/07/2012

BOCA RATON, Fla.—Since its inception five years ago, Tyco Integrated Global Accounts has morphed from a sales-focused organization to a program that offers “complete operational management,” says Renae Leary, senior director, global accounts.
 

One World, One Call: How End Users Can Leverage Partnerships to Streamline Security Across the Globe

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Friday, May 25, 2012
Renae Leary
Tyco Integrated Security

Business operations in today’s market increasingly take on a global approach. Many of today’s growth-oriented businesses tend to extend operations to other states and countries once solidifying success in existing markets, and this trend will only continue to accelerate. Corporations conduct business with a number of entities in a variety of locations and their customers can be as close as Poughkeepsie or as far as Peru.

The global approach to business drives a need, desire and requirement for a streamlined approach to security. Technologies, services and procedures need to be managed from a centralized location to bring not only increased security and safety, but deliver long-term ROI and business efficiencies to the customer. A security systems integrator dedicated to providing a high-level of service and innovative technologies to multinational customers is an ideal partner for an enterprise security leader. Therefore, such a customer’s security program requires a structured approach from a single service provider to bring a worldwide security program together successfully.

One Worldwide Partner
Whether you’re a C-level executive at a large, multinational enterprise or a smaller corporation with various locations, it is ideal to rely on a single set of security standards and ideally a single service provider to fulfill security needs. With one systems integrator, there is no more searching through databases to determine who to call for a specific need or looking for someone to address critical concerns quickly. When an organization partners with a global vendor, they are provided with one point of contact for all their needs, while streamlining technology and service deployments across the globe.

As security solutions have become more complex, IT-centric and network-based, a knowledgeable solutions company can execute cohesive logical and physical security installations across the globe, which is critical to ensure consistent and cost-effective operations. This approach also lends itself to more efficiency in the enterprise and assists in defining management objectives. With this in mind, enterprise organizations are an ideal candidate to contract a single integrator for all its physical and logical security solutions. An experienced service company will provide one team for all plans and devise cohesive and well-executed loss prevention, security, business management, and risk assessment goals and strategies.

There are many options available to the enterprise that wants to leverage logical and physical security on the network. Software platforms, such as physical security information management systems, can be deployed and managed in-house or in the cloud. IP or analog surveillance is another consideration, as well as access control ranging from simple single door control to managed access. The possibilities for effectively managing physical security and logical network controls are endless and it takes a comprehensive solutions provider to provide a robust plan and the personnel needed to effectively deploy a worldwide security program. A single-source technology and service provider that is experienced in global operations connects the end user enterprise to all the efficiencies of the network and streamlines business on the IT network.

A dedicated, experienced security systems integrator will also know and easily grasp the pain points of global customers. These providers critically understand the local and regional regulations and legalities of overseas operations; effectively plan and execute, and communicate regularly; consistently follow project status; and update and maintain services and software. This frees management of these day-to-day tasks to allow enterprise security teams to focus on their vision and roadmap of building a successful security and business analytic program across the globe.

Building a ‘standard’ system    
Consider a sole integration company your single source of command and control. A single source provider that acutely understands business here and abroad can help organizations standardize technology and services no matter where a company conducts business or has facilities. A dedicated team focuses on delivering integrated enterprise security projects in a consistent solution. Hands down, customers who standardize on products and services realize immediate and long-term cost efficiencies and improved levels of security. By partnering with a security integrator that can deliver a consistent level of support and security systems across the world, customers have access to dedicated account management, and the latest updated product and services specifically tailored to an organization’s needs.

Trusting a security program to an experienced systems integrator delivers the same type of service in one location as it can at another 5,000 miles away, and allows security practitioners to realize significant savings in time, resources and money. The real value to a global company is the consistent integration of systems to provide central control through a single point of contact, delivering peace of mind to the security team and C-level executives.