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You're a GE customer - now what?

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Thursday, November 12, 2009

In case you haven't heard the big news, GE Security was bought by UTC today for $1.82 billion. I'm never sure how much the readers of Security Director News are concerned with news about such acquisitions, but, of course, this one is huge so we can't pass over it.

However, like you, I'm curious what impact this could have on the end user. I decided to turn to someone who has more perspective on such things (and, conveniently, I can now just turn my head and ask), Sam Pfeifle, the editor of Security Systems News.

I asked him what things end users should be concerned about with the sale of GE Security? Well, in the immediate, probably nothing. One of the good things he pointed out from this acquisition is that UTC focuses heavily on the service model of business, rather than just the manufacturing side (which GE was very strong in). Here's a blurb from Sam's story:

Most importantly, Ari Bousbib, president, commercial companies, at UTC, said UTC is attracted to the GE Security business as a whole because it feels it can leverage the portfolio better than GE did. “The GE Security business was primarily a product-based business, with very little service. Their strategy was different from ours. We’re going to build a service model; we’re going to develop an after-market, which we’ve done for the rest of our commercial business, which should lead to very nice incremental top-line growth.”

And from the end user perspective, this could mean improved service and 'one throat to choke' type of dealings (although I'm not saying that GE Security had poor service, per se, just that UTC may be more service-oriented).

However, as with all acquisitions, there is also the concern that UTC could discontinue some of the existing GE Security products. It's unlikely that even if they did discontinue manufacturing such products that this would have any real consequence in the near future. Of course, it's much too early for UTC to be talking about such things, but this isn't their first rodeo and I'm pretty sure they'll be doing everything possible to make sure their 'new' customers are happy. As a matter of fact, I would say now might be a good time to reach out to your new vendor.

The 'official' ISC round-up

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Wednesday, May 7, 2008
As promised, here are the rest of my adventures in Vegas.

*Proximex Surveillint 3.0 won the New Product Showcase in the convergence category. I spent time chatting with Al Liebel and Diane M.Z. Robinette about the company and the product. What I like best is that it guides security personnel through your company's policies if there is a situation that needs extra attention. Al said the command-and-control software takes "people out of the process as much as possible." In my opinion, I think it empowers employees to make decisions by providing them with the data they need to effectively do their jobs.

*I caught up with two ex-Cisco workers. Bob Beliles, now vice president of Enterprise Business Development for Hirsch Electronics, said the company will be taking a more aggressive stance in the market and noted that identity initiatives — FIPS 201, HSPD-12 — will have a trickle down effect, driving business in the corporate space.
I caught up with Mark Kolar, who with Beliles was integral in building Cisco's physical security business, over at his new company Agent Vi, where he serves at vice president of Channel Programs for the Americas. Kolar's enthusiasm regarding Agent's edge analytics is infectious. He and Rob Hile, vice president of business development for integration partner Adesta, told me about Agent's new "3-for-free" promo, which allows businesses to deploy any three of the company's analytics applications through it or its channel partners on up to three IP cameras for as long as 90 days. After the trial, companies that order more Agent Vi analytics for at least 10 cameras can keep the initial three free to change for the duration of the license. Pretty cool, huh?

*Ionit Technologies announced that it has completed the installation of its DVRs at 6,200 Walgreens facilities and distribution centers nationwide. Jim Talbot, CEO and founder of Ionit, said this is "a lot more than a DVR." Rather, it is a data collection system. I'm also hoping to catch up with Ken Amos, director of loss prevention for Walgreen's, this week.

*I sat down with Steve Walin, chairman and CEO at GVI Security/Samsung Electronics, and he was happy to report that the company is back in the black after some dismal financial and industry results. Now, GVI has experienced four quarters of profitability and Walin said that signifies a financial turnaround. GVI also launched its first line of IP products and annouced a line of $1.5 million in funding from Samsung to increase its market share. The goal is to "double our market share in three years," he said. It is currently marked at 2 percent in the Americas.

*As for the nightlife, it was plentiful as always. GE Security held a pretty neat party at Tao in the Venetian, so did Dedicated Micros the evening before. ADI held its annual customer bash at the House of Blues at Mandalay Bay with a band that played some cool Pink Floyd covers. Pelco had its party on Thursday night as well, but as with prior years I was left without a ticket. I did hear it was a good time from Pelco's CEO Dean Meyers — with two remaining members of Creedence Clearwater Revival taking the stage. As with any event in Vegas, these things are tough to get into. I found myself waiting behind a velvet rope and a bouncer to get in at a majority of them because they hit capacity early.