Retail: Emerging technologies and emerging threats

At the National Retail Federation's Loss Prevention Conference & Expo last week in New Orleans, Joe LaRocca, NRF's senior asset protection advisor, gave a keynote address titled, "The ETs of Retail: Emerging Technologies and Emerging Threats."

LaRocca argued that while many emerging technologies—near-field communication, mobile POS, touchless payments, RFID, e-receipts, etc.—will help drive retail sales, improve efficiencies and increase customer satisfaction, they will also pose challenges for loss prevention professionals.

Here's a clip posted by the NRF of LaRocca discussing the challenges associated with e-receipts.