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TGIF, so here's some nice news

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Friday, April 26, 2013

It’s Friday, and I’m thinking we could all use some uplifting news in light of the events over the past few weeks.

This item, out of Kentucky, caught my eye.

Pulaski County Schools Superintendent Steve Butcher says the recent donation of panic buttons to his 27 schools, including preschools, will be used in many types of emergencies.

The panic buttons, provided at no cost by Modern Systems, which installs home theaters and security systems, will allow the schools to respond to any type of disaster, such as a tornado, Butcher said in a report from WKYT 27.

Each school received three panic buttons, which when activated send a signal directly to 911, said Modern Systems’ David Morris.

Morris was motivated to provide the panic buttons to the school district at no cost after the Sandy Hook shootings last year in Newtown, Conn. “It changed the way I felt about security as it relates to school systems,” he told WKYT. “When I looked at Sandy Hook, I wondered what would make difference.”

He hopes other security dealers will pay it forward. “It was to encourage other security dealers across the nation that would be inspired by this and do something in their communities," he said. 

I’m heartened by Morris’ generosity, as I was earlier this afternoon when I spoke with Keith Marrett, Avigilon’s executive vice president of marketing, communications and product strategy. The Vancouver, British Columbia-based company that features high-definition and megapixel video surveillance solutions, has launched a corporate responsibility program to help charities with their security needs. I’ll be posting a story about the first recipient of Avigilon’s “Giving Back Initiative" on Monday. So stay tuned. And have a safe weekend.

 

Love Microsoft's Mike Howard's tweets!

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Wednesday, April 24, 2013

If you’re not following Mike Howard on Twitter, you should be. Howard is the chief security officer for Microsoft, with a background at the CIA. His focus is on best practices, both in security and in life in general.

I had the pleasure of speaking with him at ISC West 2013 in Las Vegas a few weeks ago. We discussed the challenges that still face security professionals in reaching out the c-suite and talked about Microsoft’s Global Security Operations Center, which I hope to visit one day.

What brings him to mind today for me are his thoughtful tweets from the Columbia Tower Club’s Distinguished Speakers Series, “China Playbook: How and Why U.S. Global Firms Are Being Attacked.”  

From conferences such as that to posting about leadership qualities, women in the workforce and more, Howard is a font of knowledge.

Follow him @MikeHowardMSGS on Twitter.

 

Too much happening

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Monday, April 22, 2013

What a week we just went through. I was out of town for work but tried to keep up on the Boston and Texas news as much as I could. I was in Chicago, and visited the Office of Emergency Management and Communications one day before torrential downpours flooded much of the area, wreaking havoc on transportation, including flights at O'Hare. It would have been fascinating to see the office in actual emergency mode, but I'm sure they were glad we weren't there on that day.

What more could happen?

I woke up this morning to news that a gun battle in Seattle claimed five lives, and then learned later that Canadian officials have made multiple arrests after preventing a "major terrorist attack," according to the CBC. As I post this, no further details have been released.

We can all be thankful that the planned terrorism in Canada has been thwarted, thanks to Canadian law enforcement and intelligence agencies, with the cooperation of the U.S. Department of Homeland Security, and FBI, just as we are thankful for the work of Boston area law enforcement to bring in the remaining suspect in the Marathon bombings.

Here's an insightful interview with the Revere, Mass., police chief, who was on the scene in Watertown when the second bombing suspect was arrested. Thermal imaging and helicopter video are shown.

Let's hope for a less eventful week this week.

Day 2 of ASIS Media Tour

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Friday, April 19, 2013

CHICAGO—Keith Kambic, director of security and life safety for the Willis Tower, formerly known as the Sears Tower, gave us a great overview of the 4.3 million-square-feet building, Some 12,000 people work in the building and anywhere from 300 to 11,000 tourists visit the tallest building in the Western Hemisphere each day. From access control, surveillance, bag screening, loading dock security, mass notification, building evacuation drills and more, there's a lot going on at the building, which at the same time has a relaxed and friendly atmosphere. More about the Willis Tower later.

Next we were off to the Museum of Science and Industry. Said Edward J. McDonald, director of facilities and operations, "We're here to be a 'touchy' museum.' We encourage people to touch things," he said. "We haven't lost anything in 30 years." Guards and 370 cameras keep things well in hand. McDonald also gave us a tour of a couple of the exhibit halls—there are 71 major ones. Put this museum on your bucket list, for sure. Fascinating.

Both Kambic and McDonald, along with the other security directors we spoke with on the tour, stressed the importance of effective communication and positive relationships, both within their organizations and with local and federal law enforcement agencies.

A big thanks to ASIS' Leigh McGuire for inviting me and for a problem-free, exceptionally instructional tour. Fllooding in Chicago, because of the torrential rain Weds/Thurs, caused the cancellation of one of our site visits, but we more than made up with it at other tours. As I said, exceptional. Lots of good article ideas.

I had to leave my hotel at 5 a.m. today to fly back to Maine, unfortunately missing out on the security tour of O'Hare, but I will certainly write more about my Chicago experiences in the coming days.

It was a great trip.
 

Day One at ASIS 2013 Media Tour

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Wednesday, April 17, 2013

CHICAGO—Breakfast bright and early featured George Rosebrock, security manager for the McCormick Place. That's where ASIS's 59th annual Seminar and Exhibits will be held, here, Sept. 24-27.

Rosebrock, a native of Chicago with deep experience in the Chicago Police Department, including working as a police officer, plain-clothes officer, sergeant and lieutenant before becoming a commander, has been at McCormick since his retirement from the CPD five years ago. He had many great insights, including his learning curve coming into a situation where there's 2.6 million square feet of exhibit space--the largest in North America—and where ASIS expects at least 20,000 visitors in September. I'll share his thoughts in an article for SDN coming soon.

After breakfast, we set off on a tour of Columbia College Chicago and the city's Office of Emergency Management and Communications.

At the college, with 16 buildings spread out across the South Loop area, Robert Koverman, associate vice president of campus safety and security at the school, and Martha Meegan, director of campus safety and security, discussed the challenges associated with protecting an urban campus. They talked about the school's security evolution over a very short time, four years, from evolving from home burglary-type alarm systems in buildings to a state-of-the-art 24/7 command center. "It was very bare bones before," Koverman said. He credits developing a relationship with the college's IT department, and its cooperation, for his success. There were no access card readers when he arrived on the job, but now most students have them, he said. He had a lot more to say, as did Meegan, who has been instrumental in proactive efforts in the public/private security partnership realm. More about that later, too.

At the Chicago Office of Emergency Management and Communications, Executive Director Gary Schenkel showed our group around the newly renovated 911 floor, which gets 5.3 million calls a year, the control center and operations center. Very high-tech.

Especially of note was a presentation from Jonathan Lewin, managing deputy director for the city's OEMC, overseeing Public Safety Information Technology from the city's Departments of Police, Fire, and Emergency Management. He is responsible for the city's advanced police crime surveillance camera network, described by the Department of Homeland Security as one of the most advanced in the nation.

We heard about Lewin's next step: Inputting variables from all the city's available databases—from information about gangs and their alliances, sex offender registries, troubled buildings and more—to identify those people likely to become victims of crimes or to become criminals. "We take that data and leverage it," Lewin said.

Tomorrow is another full day, thanks to ASIS.

Stay tuned.

Chicago, Boston and sadness

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Tuesday, April 16, 2013

CHICAGO—Made it to here for the ASIS 2013 Media Tour that gets in full swing Wednesday. (Glad I wasn't flying American...)

During my layover Tuesday in Philly, one day after the tragedy at the Boston Marathon, my departure gate was next to an arrival gate from Boston. I saw many of those travelers arriving wearing their Boston Marathon jackets. They looked tired and grim. My heart went out to them.

Meanwhile, upon arrival in Chicago I saw a Sports page from the Chicago Tribune, which said, "We are Chicago Red Sox, We are Chicago Celtics, We are Chicago Bruins, We are Chicago Patriots, We are Chicago Revolution. Very touching, considering how Chicago loves—so very much— its sports teams.

The team at the National Center for Spectator Sports Safety and Security sent out a press release today. Along with expressing their condolences for the victims of the bombings in Boston, they praised "the heroic actions of first responders, spectators and racers themselves" as "inspiring" and said that has been "a motivating factor for the Center to be an active participant in finding ways to harden sporting events that do not have a physical venue."

NCS4 is currently working on incorporating information on how to prepare for sporting events which are not located in a stadium, arena, or enclosed area into its conference programming and other symposiums. I'll be in touch with them about that.

 

So long ISC West, hello ASIS 2013 Media Tour!

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Monday, April 15, 2013

One day back in the office after the successful extravaganza that was ISC West and tomorrow, April 16, I'm headed out for another great event: The ASIS 2013 Media Tour in Chicago.

My security trade pub colleagues and I will be visiting Columbia College, the Chicago Office of Emergency Management and Communications, Willis Tower and the Museum of Science and Industry in preparation for the 59th annual ASIS International Seminar and Exhibits Sept. 24-27 at the McCormick Place in Chicago.

I'm really looking forward to learning how these end-users are updating their physical security and what hot new technology they're using.

A big thanks to the ASIS staff for arranging this event.

Please watch for my blog updates and tweets and, of course,  articles when I return!

Final day at ISC West 2013

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Sunday, April 14, 2013

Back home on the East Coast today after a very busy ISC West. (Sorry for the delay in posting, my flights' wi-fi was not working. I also had flight delays, and it was a very long day getting back here.)

Friday I spent time with David Gurulski and Curtis Cole from BRSLabs discussing rules-based cameras vs. the company's behavioral recognition offerings. Management's time saved was a key theme. I wrote recently about one of their recent projects at Port Fourchon in Louisiana.

At Quantum Secure's booth, Rochelle Thompson introduced me the new "SAFE for CIV" software, which closes the physical identity management gap between PIV and non-PIV badge holders for government agencies

OnSSI's Moshe Levi, product manager, emphasized the importance of mobility in security surveillance. I also got a look at the LiveVest, worn by SWAT teams and security guards, that contains three cameras. Very Bond-esque.

David Bunzel, executive director of PSIA expressed his optimism that CSOs are becoming more accepting of industry standards. "They're becoming less proprietary," he said.

I floated around the trade show floor after the above-mentioned meetings and then had a lovely dinner with my co-workers before calling it an early night.

At the airport early on Saturday, the TSA officer I encountered was bright-eyed and bushy-tailed! Such a welcome! I've written much about the problem-plagued TSA, but on this most recent trip, I found the security officers to be helpful, kind and personable.

I'll be writing more about ISC West findings in the coming weeks, but I'm headed to Chicago on Tuesday for the ASIS 2013 Media Tour in Chicago. I'm impressed with the agenda. More about that to come, of course.

Day 2 at ISCW13

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Friday, April 12, 2013

Bob Hayes, managing director of the Security Executive Council, and Shirley Decker-Lucke, publisher at Elsevier, were first on my agenda on Thursday, my second day at the show. They have a new collaborative venture, announced at ISC West, to produce texts on security topics, both for practitioners and for the 400 colleges with security curriculums. They aim to serve next-gen professionals as well as gathering book ideas from thought leaders in the industry. "They'll tell us what they need and we'll write a book about it," Hayes said.

Next up was Mike Howard from Microsoft. We had an interesting talk about the prevailing challenge security professionals face: Reaching out to the c-suite. "It's getting them out of their comfort zone," Howard said. Having the business acumen to "evangelize" for security and prove ROI is vital, he said. He's in his eleventh year at Microsoft and even at that corporate giant he needed to do some evangelizing of his own, he said. We talked about what he looks for when hiring to his team. Gone are the days of just hiring former law enforcement personnel, he said. He looks for the right attitude, great interpersonal skills, a willingness to learn the business, dedication, selflessness and subject matter expertise. Howard also talked proudly about Microsoft's Global Security Operations Centers, and the ''showcasing" of best-practice use of Microsoft products in a real-world operational environment. You can check that out here: www.msgsoc.com. I know I'll be visiting that site when I have more time to really delve into it.

From Microsoft I changed course to learn about Delta Scientific's portable crash barriers. They were used at the 2013 Inauguration and are used at military checkpoints in Afghanistan and Iraq, at busy ports, university football games, graduations and other events requiring other crowd-control. Simplicity is the name of the game, said Garrett Gustason, project manager for high security systems. It only takes 15 minutes to set up one of the barriers, he said, and there's no need to dig up the ground.

Saw a demo of NFC at Ingersoll Rand, quickly being adopted on campuses nationwide, making smartphones even smarter, access-wise.

Polaroid, yes, that Polaroid, is getting into security video. VP Nathan Needel explained to me the full line of surveillance solutions that will be offered to end-users starting June 1. Their solution comes with a 10-year warranty and an integrator dedicated to the user.

On the media stage, I interviewed campus security expert Berkly Trumbo, national business manager for campus solutions at Siemens. He discussed the progress of "the easy button," social media's impact and usefulness in regard to emergency management and the integrated approach to campus safety. I also went on air with Brian Johnson, network systems analyst for the Escambia County, Fla., School District, responsible for security at its 60 facilities. Video surveillance, law enforcement's access to that and active-shooter training were among our topics. You'll be able to watch Trumbo's and Johnson's video interviews soon on the SDN website. You'll enjoy them and get great takeaways.

In addition, I met with Kostas Mellos from interlogix about the company's part in the migration from analog to IP, stopped in to visit with Onvif, attended the Security 5K Awards ceremony and then a couple of receptions.

It's been a very productive show for me. Headed out now for Day 3.

First day at ISCW13

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Thursday, April 11, 2013

I­ started off the a.m. with the "Meet the Editors" event. Tess, Martha and I were more than pleased with our visitors. I met George Siegle from idvsolutions and learned about its work across the verticals with risk visualization. Ron Risley, coordinator of Security/Emergency Management for Winnipeg stopped by and filled me in on how he and his team are using the Carver Threat Assessment model to their advantage.

Also stopping by our event was the Advance Technology guys from Scarborough, Maine! Go figure. They're based about 15 miles from my office and I met them in Vegas! Rob Simopoulos told me about their fourth annual Technology Expo slated for May 16 in Ogunquit, Maine. The expo will include lots of end users, he said. Check it out at: http://us5.campaign-archive2.com/?u=b5605171d47b18a27ce3ca9e2&id=d97f250...

As for booth visits, I met with March Networks' Dan Cremins, director of product management, and Net Payne, chief marketing officer, about the next-gen retail platform they debuted at the show. Chief takeaway? "How good can you get it?" That's what Payne emphasized. March Networks is growing fast in banking, retail and transportation sectors.

I also attended a great panel discussion moderated by Sieman's national business manager Berkly Trumbo, who I will be interviewing on the ISC West media stage tomorrow. The topic was "Critical Incidents in Higher Education: The Case for an Intelligent Response." Panelists from MIT, Santa Clara University, Arizona State University and the Clery Center for Security on Campuses had much to say about the usefulness of social media, the ROI of RFID and more.

"Train, train, train" was the mantra of David Burns, manager of Emergency Management at Santa Clara, formerly with UCLA. Trumbo reiterated that point in his closing remarks. I was particularly intrigued by Thomas Komola's assessment of how MIT has changed its practices in the wake of a "fictitious report of a person with a gun wearing body armor" in February of this year. Emergency response to that incident didn't go well, he said, forcing the highly acclaimed school to change its protocols. Stay tuned, because I want to report more on that for you.

At my meeting with Inovonics, we talked about the company's focus on "people protection" as a part of physical security. Dan Commare, VP of marketing, filled me in on the Enterprise Mobile Duress System and where Inovonics is headed with that. "People protection," especially in the case of hospital workers, is key, he said. And it's a growing market. More than 1 million individuals carry the EMDS technology with them, from government employees to senior care facilities. It's more than just a panic button.

Tyco's Jim Stankevich, manager of health care security, former director of security at Mount Sinai Hospital in NYC and former president of the International Association of Healthcare Security & Safety and current IAHSS board member, had high praises for the Lynx panic/duress and instant notification system for hospitals, and now, increasingly, for  K-12 schools. Lynx is now in more than 300 hospitals, Stankevich said. I'll be in touch with him for more info for Security Director News as well.

I capped off the day with a tour of the ultra-luxury condos of Panorama Towers about two miles from the Vegas strip. (J-Lo is reported to own one of these most-expensive living quarters you can buy in Vegas. We checked the listings: Six bedrooms/nine baths? Listed for $3.9 million. For those of us less flush, two bedrooms/three baths is going for $1 million flat.) Anyway, Motobix sponsored this media tour to show off its teeny-tiny, unobtrusive cameras that can provide 360-degree surveillance in Panorama's common areas. It was a great overview. I hope to speak with River Polson, Panorama Towers' security director, for a more in-depth discussion soon.

I'm probably forgetting someone, some company I visited, but I don't mean to. It's just been that kind of a whirlwind day.

Tomorrow kicks off with the Security 5K. Followed by more meetings to learn more about what's going on out there in the world of physical security.

Wow.

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